Help centre
Answers to common questions, order status lookup and how to reach our team.
Frequently asked questions
How long does activation take?
Most products are activated automatically within 1 minute of payment receipt. In the case of a bank transfer, this may take up to 1 business day.
Do I need to be present when shopping online?
You don't have to. Commands are sent to the server immediately, and ranks are written to the permissions database.
What if I entered the wrong nickname?
Reach out to us on Discord with your order number, and we will transfer the rank to the correct account.
Can I buy VIP for a friend?
Yes! At checkout, select "Buy as a gift" and enter the recipient's nickname.
Will I receive an invoice?
Yes, for every paid order, an invoice is automatically generated and made available for download in PDF format.
How does rank extension work?
If you purchase the same rank again before it expires, the duration is automatically added to the current one.
Support & perks
Immediate delivery
Everything is activated automatically within a few seconds of payment.
Secure payments
Payment by card, bank transfer, or QR code. An invoice is provided with every purchase.
24/7 Support
Our team is happy to help you on Discord or via email.
Gifts for friends
Buy a rank or a key for a friend as a surprise.